8/15/2023 0 Comments Download vca animal hospitalsIntentionally designed without a front desk or phones, friendly client service representatives help clients get comfortable and checked in via mobile device.Ĭonvenient location. The hospital is thoughtfully designed to create a calming and welcoming environment for both owner and pet. This means clients can join the virtual waiting room and wait in the comfort of their homes until it's their turn, rather than waiting in the hospital.Ĭalming Environment. Pet owners have access to same or next-day care with transparent, up-to-the-minute wait times and the ability to quickly join the virtual waiting room. This team can help assess a pet's condition, advising whether a trip to urgent care or the emergency room is needed.Įasy Access to Care. Clients have access to VCA's free 24/7 teletriage, which connects them directly to a team of on-call credentialed veterinarian technicians. But when something pops up that isn't an emergency and needs more immediate attention, VCA's urgent care hospitals are a great option.įree Teletriage. A primary care veterinarian is the best partner for everyday wellness and medical care. VCA's urgent care locations aim to offer pets and owners another option when seeking care, focused on non-life-threatening issues that should be addressed same or next day: Urgent Care has the potential to create a better experience for our Associates, our clients, and pets through purposeful design and new uses of technology." It's also historic for VCA – this is the first time we've built a new line of hospitals from the ground up. The launch of VCA Animal Hospitals Urgent Care is one way we're expanding access to world-class veterinary medicine. "Our hospital teams are working harder than ever to see more pets, and we're developing new ways to deliver care to pets quickly. "As the leading provider of comprehensive veterinary care, we take seriously our responsibility to help address the critical capacity issues facing our field – issues that challenge our ability to take care of every pet and client who needs help," said Garrett Lewis, Chief Operating Officer for VCA Animal Hospitals. The first location is now open in Mar Vista, Los Angeles, with plans for future locations around the U.S. VCA Animal Hospitals is expanding access to veterinary care by adding a care option: Urgent Care.
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